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xseed has partnerships with the top suppliers in the contact center area, following the trends and bringing efficient solutions to our customers.


 

 

The company focused on fixed, mobile and converged networking hardware, IP technologies, software and services, with operations in more than 130 countries. It had been named Industry Group Leader for Technology Hardware & Equipment sector in the 2014 Dow Jones Sustainability Indices review and listed in the 2014 Thomson Reuters Top 100 Global Innovators for the 4th consecutive year. Alcatel-Lucent also owned Bell Laboratories, one of the largest research and development facilities in the communications industry, whose employees have been awarded eight Nobel Prizes and the company holds in excess of 29,000 patents.

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Altitude Software is a global leader in the development of independent solutions for contact centers, with the product line Altitude Unified Customer Interaction ™ (Altitude uCI). It manages and improves customer relationships for each new interaction in a wide range of contact centers, from small operations to complex multisite campaigns in outsourced contact centers. The product suite is cost-effective and designed to improve the overall productivity of the contact center. As the Altitude uCI was designed to easily integrate with front- and back-office systems, we can deliver a low total cost solution that increases revenue for their operations.

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CGI is a company with 68000 professionals in 40 countries, covering the geographical areas of North America, South America, Europe and Asia Pacific, and provides end-to-end business process and IT services to facilitate continued evolution of clients businesses.

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Cisco Systems, Inc. is an American multinational corporation technology company headquartered in San Jose, California, that designs, manufactures and sells networking equipment worldwide. It is the largest networking company in the world. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ-100 Index and the Russell 1000 Growth Stock Index.

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Dimension Data is a company engaged in providing managed IT services. Dimension Data and xseed are partners, providing combined services to customers.

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Genesys is a company focused on developing software for customer interactions. Genesys provides a software suite integrated environment for dynamic environments, automatically adjusted to adapt to company resources, marketing objectives and customer needs. With 3,500 customers in 80 countries, Genesys manages more than 100 million interactions per day. A sophisticated voice routing, e-mail and internet channels ensure that customers are quickly connected to the most appropriate resource - at first time. As a result, Genesys helps avoiding customer frustration, increases the efficiency indices and accelerates innovation of the business.

xseed holds Genesys certifications on Pre-Sales, Inbound Voice, Outbound Voice, SIP Server and Voice Portal.

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Interactive Intelligence, Inc. is a software company providing unified business communications solutions for call centers, enterprise IP telephony, and business process automation. The company was founded in 1994 by Dr. Donald Brown and is based in Indianapolis, Indiana. It is strategic partners with other telecommunications companies, such as HP, IBM, Microsoft, Polycom and Salesforce.com. Interactive Intelligence competes directly with companies such as Avaya, Cisco, Aspect, and Alcatel-Lucent/Genesys. The company specializes in the verticals of financial services, outsourced and teleservices, insurance, and accounts receivables management.

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Qualco is a supplier of software and IT services professionals, with more than ten years of experience serving the specific needs of very large corporations. Qualco is dedicated to designing, implementing and supporting large scale, mission critical to business and IT projects, focused on Credit Management and Debt Collection Business software.

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With 30 years of experience in the Information and Communication Technology market, Spread holds extensive expertise in the business and has the challenge of daring and bring the future in technology to its customers. Considered one of the largest suppliers and integrators for Systems, Networks & Telecom and Management Services, has more than 300 clients in the finance, government, telecom, manufacturing, retail, education and health sectors.

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consultoria e sistemas de informação, lda
Alameda António Sérgio, nº 7 - 1º A
2795 - 023 Linda-a-Velha - Portugal

phone: +351 213 714 675
fax: +351 213 714 674
email: [email protected]
 
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