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xSURV is a specialized voice-based survey platform built specifically for Genesys Cloud environments. It’s positioned as a solution for organizations wanting to gather customer feedback through voice channels while leveraging their existing Genesys Cloud infrastructure. Its native Genesys Cloud integration allows teams to deploy surveys efficiently and gain valuable insights to enhance service delivery.
Effortlessly create engaging surveys with our no-code survey designer, unlocking detailed and comprehensive insights from your data. Seamlessly integrate your surveys with other tools and platforms for a streamlined workflow, making the entire process smooth and efficient.
Native Genesys Cloud integration for automated deployment across all customer touchpoints.
Build professional surveys in minutes with our intuitive drag-and-drop interface. No technical expertise required.
Real-time dashboards with multi-dimensional analytics for agents, surveys, and NPS tracking.
Discover how xSurv can help your organization enhance customer satisfaction and drive continuous improvement.